With the right approach, Cloud Connections, LLC appropriately leverages Salesforce applications like Sales Cloud, Service Cloud, Marketing Cloud, Customer and Partner Communities to improve performance, productivity and get tangible results in terms of enhanced ROI. Cloud Connections’ superior Salesforce advisory and Cloud services are designed to redefine your sales, marketing, customer service experience and Salesforce strategy. Our expert team can analyze your functional and technical requirements and recommend the right approach and delivery suited to your business. Cloud Connections also provides a range of cloud-enabled solutions, including:

  • Social clienting
  • Field operation automation
  • Centralized view of the customer (Web, store, contact center)
  • Store lifecycle and customer experience management
  • Cross-channel customer service
  • Wholesale sales
  • Franchise management
  • Partner/channel management
  • Data Management, manipulation and migration into Salesforce
  • Initial implementation and configuration
  • Analyzing business requirements for SFDC translation
  • Integration of 3rd part applications such as Outlook, DBSync, Conga etc
  • Application development
  • APEX Coding
  • Triggers and scripts
  • Complete code review and analysis
  • Training
  • Marketing integration
  • Custom development
  • Visual Force Page development
  • Web to Salesforce solutions
  • Dynamic forms
  • ISV application management
  • Daily administration and user support
  • Developing a sales plan and adapting to SFDC